FAQ

Shipping & Delivery

How long does shipping take?
Orders are processed within 1-3 business days. Delivery within the continental US typically takes 5-10 business days after processing (larger furniture items like storage cabinets may take 7-14 business days).

Do you offer free shipping?
Shipping is calculated at checkout based on your order and destination. Free international shipping is available on eligible orders.

Do you ship internationally?
Yes — we ship worldwide. Shipping rates and delivery estimates are shown at checkout.

Orders & Tracking

How do I track my order?
You'll receive a tracking link by email once your order ships.

Can I change or cancel my order?
Contact us as soon as possible after ordering — we can usually accommodate changes before an order ships, but can't guarantee it once it's in processing.

Returns & Refunds

What's your return policy?
We offer a 30-day return window from the date of delivery. Items must be unused, in their original condition, in original packaging, and include all original accessories.

How do I start a return?
Contact us first, by email, the contact form, or WhatsApp, before sending anything back — we'll provide the return instructions you'll need.

Who pays for return shipping?
Return shipping is paid by the customer, unless the item arrived damaged, defective, or incorrect — in those cases, we cover it.

How long do refunds take?
Refunds are processed within 5-10 business days after we receive and inspect the returned item.

Products

How do I know what size/color to order?
Check the size guide and variant images on each product page — most items include detailed sizing in the product photos.